FAQs
We’re Here to Help
We’re always pleased to assist with your inquiries. We've compiled answers to some common questions for your convenience. If you can’t find your answer here, feel free to contact us.
01
Do you sell your products globally?
Our journals and notebooks are available on Amazon Marketplace in nine countries, with international shipping options to neighboring regions. Items from our shop are available for worldwide shipment.
02
Do you offer discounts on larger orders?
In our shop, a 10% discount is automatically applied at checkout for orders with 5 or more items, and a 20% discount for 10 or more items. For larger orders, please reach out via our contact form for a customized offer.
03
Are there any promotions on your cat supplies?
We frequently run promotions. Keep an eye on our website for current deals.
04
Can I distribute your products?
Certainly. Send your distribution proposal to info@belffy.com for a quotation.
05
What is your return and refund policy?
We offer a 30-day return policy for unopened items. Please refer to our website for more details.
06
How can I reach Customer Support?
Email us at info@belffy.com. We aim to respond within 24-48 hours.
07
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email to monitor its status.